At 345bet, we believe that gambling should always be a form of entertainment — never a source of stress or harm. Our Responsible Gaming program gives every player in Bangladesh the tools, knowledge, and support needed to keep their gaming experience positive, healthy, and within their personal limits.
Responsible gaming is not a checkbox at 345bet — it is a core part of how we operate. We have built real, accessible tools directly into the platform so that every Bangladesh player can manage their experience without having to contact support first.
345bet enforces a mandatory 18+ age policy across all products — cricket betting, live casino, slots, and card games. Every new account undergoes identity verification before any deposits or wagers are permitted. We do not allow minors to access the platform under any circumstances.
Set daily, weekly, or monthly deposit caps on your 345bet account to keep your spending within a budget you are comfortable with. Limits applied via bKash, Nagad, and Rocket are enforced immediately. Reducing a limit takes effect right away; increasing a limit requires a 72-hour cooling-off period.
Decide in advance how long you want to play each day. Once your chosen session time is reached, 345bet will notify you and can automatically log you out. Time limits help prevent the kind of extended play sessions that can lead to impulsive or unplanned betting — particularly during long BPL or IPL match days.
Need a short break? The 345bet time-out feature lets you temporarily suspend your account for periods ranging from 24 hours to 6 weeks. During a time-out, you cannot log in, deposit, or place bets. This tool is ideal for players who feel they need a brief pause without committing to a full self-exclusion.
If you feel that gambling is negatively affecting your daily life, finances, or relationships, 345bet's self-exclusion tool allows you to close your account for a minimum of 6 months or permanently. Self-exclusion is immediate and irreversible for the chosen period. Pending withdrawals will still be processed to your bKash or Nagad account.
345bet can display on-screen reality check reminders at intervals you choose, showing how long you have been playing and your net result for the session. You can also request a full account activity report — covering all bets, deposits, and withdrawals — to review your gambling behaviour over time.
Every responsible gaming tool at 345bet is accessible directly from your account dashboard. Here is how to put them to work in minutes.
Setting a Deposit Limit
Recommended First StepA deposit limit is the single most effective budgeting tool available on 345bet. Once set, it prevents you from depositing more than your chosen amount — regardless of which payment method (bKash, Nagad, Rocket) you use.
Navigate to Account Settings from the top menu after signing in.
Select "Deposit Limits" from the responsible gaming options panel.
Enter your daily, weekly, or monthly cap in Bangladeshi Taka (৳) and confirm. The limit activates immediately.
Activating Self-Exclusion
Serious Concerns ToolSelf-exclusion is designed for players who feel that gambling has become a significant problem. Once activated, your account is closed for the duration you select, and you will not be able to re-open it until the period has fully expired.
Reach out via 24/7 live chat or email [email protected] and state that you wish to self-exclude.
Select from 6 months, 1 year, 2 years, 5 years, or a permanent lifetime exclusion.
Our support agent will verify your identity and activate the exclusion. Your account is locked immediately after confirmation.
Taking a Time-Out
Short Break OptionA time-out is a temporary account suspension for players who want a short break without permanently closing their account. It is available for periods of 24 hours, 48 hours, 1 week, or up to 6 weeks.
Log in and navigate to the Responsible Gaming section of your profile.
Pick the period that feels right for you — from 24 hours to 6 weeks.
Your account is suspended immediately. You will receive a confirmation to your registered contact.
Enabling Reality Checks
Daily Awareness ToolReality checks are on-screen pop-up reminders that appear at intervals you define — every 30 minutes, 1 hour, or 2 hours — displaying elapsed time and your net profit or loss for the current session.
Navigate to Account Settings and select the "Reality Checks" option under Responsible Gaming.
Choose how frequently you want the reminder to appear during a play session.
Each reminder gives you a clear moment to decide whether to continue or step away.
Problem gambling can develop gradually. Many players do not realise their relationship with gambling has changed until it starts affecting their finances, relationships, or mental wellbeing. 345bet encourages all players to be honest with themselves about the following warning signs.
If you recognise two or more of these signs in your own behaviour, we strongly encourage you to use 345bet's self-exclusion tool or contact our support team immediately. Getting help early makes a significant difference.
Answer these questions honestly to get a quick sense of your current relationship with gambling. If you answer "Yes" to three or more questions, we recommend reaching out for support.
This self-assessment is provided purely as a personal awareness tool. It is not a clinical diagnosis. If you have any concerns, please contact 345bet support or a professional counselling service in Bangladesh.
Access to 345bet is strictly restricted to individuals who are 18 years of age or older. This policy applies to all residents of Bangladesh regardless of location — whether in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or any other division. We implement age restrictions because we understand that gambling carries a higher risk of harm for young people, and because protecting minors is a non-negotiable responsibility of any reputable online gaming platform.
All new 345bet accounts must complete our Know Your Customer (KYC) identity verification process before any deposits or bets are accepted. This process requires submission of a valid government-issued identification document — such as a National ID card (NID) or passport — to confirm that the account holder is a genuine adult resident of Bangladesh aged 18 or above. Accounts that fail verification, or where a false date of birth is detected, are permanently closed with all associated funds reviewed in accordance with our Terms & Conditions.
For parents and guardians: If you suspect that a person under the age of 18 in your household has registered or attempted to register a 345bet account, please contact our support team at [email protected] without delay. We will investigate and act immediately.
Parental controls tip: We recommend using device-level parental control software to prevent minors from accessing online gambling platforms. Popular tools include Google Family Link, Apple Screen Time, and Net Nanny — all of which can restrict access by category or by URL on shared devices.
This platform is for adults only. By registering a 345bet account, you confirm that you are at least 18 years of age and that gambling is legal in your jurisdiction.
If gambling is causing you distress — or if you simply want to talk to someone before it reaches that point — do not hesitate to contact the 345bet responsible gaming team. Our support staff are trained to assist with account restrictions, self-exclusion, and to point you toward professional help resources in Bangladesh.
Connect instantly with a 345bet responsible gaming specialist via our 24/7 live chat. Available every day including during BPL and IPL match days, Eid, and all Bangladeshi public holidays. Response time is under 2 minutes.
Available Now — Bangladesh Standard Time (UTC+6)Write to our dedicated responsible gaming support team with any concerns about your account, gambling habits, or to request self-exclusion or deposit limit changes. We respond within 24 hours on all working days.
[email protected](Plain text — not a clickable link)
Professional help in Bangladesh: If you feel you need support beyond what 345bet can offer, we encourage you to speak with a mental health professional or counsellor. The National Mental Health Helpline in Bangladesh can be reached for guidance on compulsive behaviour and gambling-related distress. Seeking help is a sign of strength, not weakness.
Gambling at 345bet is meant to be fun, exciting, and well within your personal limits. Set up your responsible gaming tools today, then enjoy our full range of cricket betting markets, live casino tables, and slots — with total peace of mind.
18+ Gambling can be addictive. Please play responsibly. If you feel gambling is becoming a problem, use our self-exclusion tool or contact [email protected] immediately.